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Couriers & parcels

Book a parcel against the bill and follow it to the door

Connect Shiprocket, Delhivery or Blue Dart on your own account (or ship on Finocket's courier account when the platform has one) and book, label and track parcels against your invoices, with a parcel coming back recorded as RTO, a routine status.

What it solves

Booking a parcel in a courier panel and then typing the tracking number back into your billing app is the step that gets skipped, and the untracked parcel is the one a customer asks about. Finocket books the parcel against the invoice with the pincode and weight, keeps the AWB and the label with the shipment, and maps every courier's status words to one vocabulary so two carriers read side by side.

How we're different

Your rates stay whatever you negotiated: connect your own account and the keys are checked against the courier before anything is saved, so a typo fails at setup rather than at a loading bay on a Friday evening. If you have no courier account yet, you can ride Finocket's own account for any courier the platform has set up, and your connection stores no key at all. Disconnecting a courier stops new bookings and rewrites nothing; Finocket never deletes a shipment record.

Finocket on desktop, showing the full workspace
Finocket dashboard showing earnings, spend and outstanding at a glance
What it does

Inside Couriers & parcels

01

Three carriers, chosen for India

Shiprocket is an aggregator: one account gives you Delhivery, Blue Dart, Xpressbees, Ecom Express and others, picked per parcel. Delhivery is direct with one of India's largest carriers, better once your volume justifies a contract. Blue Dart is direct and the one for time-definite deliveries; it needs a commercial account first. Connecting more than one is normal and costs nothing, because serviceability in India is pincode-to-pincode.
Finocket dashboard showing earnings, spend and outstanding at a glance
02

Keys verified before they are saved

If the courier rejects your keys, nothing is stored and you are told what it said. Once saved they are encrypted, never shown again and never leave Finocket except to that courier. Blue Dart's login returns a token even for empty credentials, so Finocket checks Blue Dart keys with a real request against your customer code.

Couriers & parcels

Keys verified before they are saved

03

Booked against the invoice

From Parcels, book against the invoice with the pincode and weight, and refresh tracking as it moves. The AWB and the label stay with the shipment, and the shipment carries the invoice it fulfils.

Couriers & parcels

Booked against the invoice

04

One status vocabulary, RTO included

Every courier's status words are mapped to one vocabulary, and a parcel coming back is recorded as RTO, a routine status rather than an exception you have to explain.

Couriers & parcels

One status vocabulary, RTO included

05

Ship on Finocket's account

Choose Use Finocket's account for a courier, give the connection a name and a pickup pincode, and book as usual. If the platform rotates its key your bookings follow; if the platform removes that account, a booking tells you so in a sentence rather than failing at the carrier. A connection is one or the other: your account or the platform's.

Couriers & parcels

Ship on Finocket's account

More in Couriers & parcels

Which keys, from where

Shiprocket wants a separate API user's email and password, not your login. Delhivery wants the API token and a pickup location name that matches a warehouse you already registered with them, character for character. Blue Dart wants a ClientID and secret from the DHL developer portal plus a LoginID, Licence Key and Customer Code from your account manager. The connect screen labels every box with where it comes from.

Questions

Which courier should I connect?

Two of the three you can set up entirely on your own: Shiprocket (an aggregator you can sign up to and get an API key from the same day) and Delhivery (direct, with the token from your own panel). Blue Dart needs a commercial account first. The keys are issued to you, not generated by you. Connecting more than one is normal, because the carrier cheapest to a metro is often the one that cannot reach a particular district at all.

Can I ship without a courier account of my own?

Yes, when the platform has set up a courier account of its own. The Use Finocket's account button appears under Add a courier only when one exists. Your connection stores no key; it rides the platform's account. Connect your own whenever you have one.

What if I disconnect a courier?

Parcels already on their way keep their tracking numbers and keep saying who is carrying them. Disconnecting stops new bookings; it does not rewrite history, and Finocket never deletes a shipment record.

Why is my courier not in the list?

The list is deliberately short: three carriers that between them cover most of what Indian sellers ship, one of which is an aggregator carrying a dozen more behind it. DHL Express is a different service from Blue Dart and is not connected here.

You ship an order without logging into a courier portal, and returns are handled as routine.

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